(913) 484-6094 dcobyrne@gmail.com

I’m your only customer!

I am passionate about soccer but I’m more passionate about customer service and Sporting KC is the perfect combination of both! I hold them as the gold standard for delivering the best customer service. Why? My customer service rep consistently makes me feel as...

Live a SQUARE life!

At the young age of 16, I read a book that forever changed my life.  Written a 100 years ago, “I Dare YOU” preaches a life of balance.  William Danforth was a man well ahead of his time.  His writing is corny, written for an early 20th century audience. ...

Happy New Year!

July 1 is the start of a new fiscal year for many companies….not mine but I choose to look at the mid-year mark as an opportunity to review my 2017 goals and see where I need to revise or focus. My true goal this year is to congratulate myself when I’ve...
There is NO SALES SCRIPT!

There is NO SALES SCRIPT!

Just had a call from a prospect asking me if I could help develop a script for his sales team. We spent time discussing exactly what it was he was looking to accomplish. He wants to arm his team with a complete description of all their products’ features. YIKES!...
Meditation Whispers the Secret for Sales Success?

Meditation Whispers the Secret for Sales Success?

The New Year is the Dawn of New Opportunities! Back from a perfect vacation in Cabo; it’s time to finesse and re-evaluate my business goals for 2017. I pulled out my notes from fourth quarter and proceeded to go through my “normal” process. Perhaps I still have Cabo...